Terms of Service

Last Updated: 20/02/2024

Welcome to Afrotrips Africa, the leading travel booking platform offering unparalleled travel experiences across Africa.

These Terms of Service, henceforth referred to as "Terms," constitute a legally binding agreement between you (the user) and The Afro African Travels and Trips Ltd, operating as Afrotrips Africa (the "Company," "we," "us," or "our"), governing your access to and use of the Afrotrips Africa website, mobile application, and any related services (collectively, the "Service"). By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional terms and conditions and policies referenced herein and/or available by hyperlink.

  1. Account Registration and Use
    1. Account Creation: To utilize certain features of the Service, such as booking and customizing travel experiences, you must register for and maintain an active personal user Service account ("Account"). Account registration requires submission of certain personal information, such as your name, email address, and mobile phone number, as well as age verification. You agree to provide accurate, complete, and up-to-date information in your Account.
    2. Account Security: You are responsible for all activities that occur under your Account and agree to maintain the security and secrecy of your Account username and password at all times. Should any unauthorized use of your Account occur, you must immediately notify Afrotrips.
  2. Provision of Services
    1. Booking Services: Afrotrips acts as an intermediary, facilitating bookings of accommodations, tours, and other travel-related services ("Travel Services") provided by third-party suppliers. While Afrotrips endeavors to select reputable suppliers, it does not guarantee the quality, safety, suitability, or legality of any Travel Services.
    2. Customization and Personalization: Afrotrips offers customized travel planning services. These services are subject to the availability of Travel Services and may be influenced by factors such as local conditions, specific travel dates, and third-party supplier policies.
  3. Financial Terms
    1. Service Fees: Afrotrips may charge fees for the use of certain aspects of the Service. All applicable fees will be disclosed to you prior to booking. Fees are subject to change and may vary based on factors such as destination, booking date, and specific requests.
    2. Cancellation and Refunds: Each booking is subject to the cancellation and refund policy of the respective third-party supplier. Afrotrips will communicate these policies to you at the time of booking and assist in facilitating any applicable refunds. However, Afrotrips is not responsible for the refund policies of third-party suppliers.
  4. Intellectual Property Rights
    1. The Service and all content therein, including, but not limited to, text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Afrotrips or its content suppliers and protected by international copyright and intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Afrotrips.
  5. User Conduct
    1. You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Service.
  6. Disclaimers and Limitation of Liability
  7. Indemnity
    1. You agree to indemnify and hold Afrotrips and its affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, your violation of the Terms, or your violation of any rights of another.
  8. Modification of Terms and Termination
    1. Afrotrips reserves the right, at its sole discretion, to modify or replace these Terms at any time. If we make changes that are material, we will provide you with notice through the Service, by email, or by any other method we deem appropriate. What constitutes a "material change" will be determined at our sole discretion, in good faith, and using common sense and reasonable judgment. Your continued use of the Service after such notice constitutes your acceptance of the new Terms.
  9. Governing Law and Jurisdiction
    1. These Terms shall be governed by and construed in accordance with the laws of the country in which Afrotrips is headquartered, without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding between you and Afrotrips will be brought exclusively in the courts located in the jurisdiction of Afrotrips' headquarters.
  10. Contact Us
    1. If you have any questions, concerns, or requests regarding this Terms or the Service, please contact us at hello@afrotrips.africa
    2. By using the Service, you acknowledge that you have read these Terms of Service in their entirety and agree to be bound by them.
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